Shipping and Returns
What are your shipping rates?
For orders up to $99.00, Postage and Handling is only $3.99. Orders over $100.00 will be shipped free of charge in the Continental USA. UPS second day shipments require an additional $11.00. An additional $10.00 will be charged on all orders shipped outside the USA.
How long does shipping take?
Orders are usually shipped within 1 business day. Standard shipping usually takes 5-7 days within the continental US. Orders outside the US usually arrive within 1-2 weeks.
How can I check my order status?
After placing an order, you will be sent a confirmation email with information regarding your purchase. Included in that email will be a link to check your order status. Remember, you can always see all details of your account by logging into to the Effective Learning Systems Web site at https://www.efflearn.com/account.php.
What is your return policy?
Each tape and CD carries a full warranty against defects in workmanship for one year from date of purchase and will be replaced free of charge. It normally takes about 30 days to overcome past negative programming and supplant it with positive programming. If, after 30 days, you do not feel a positive change, you may return your tape or CD along with your original receipt to Effective Learning Systems during the subsequent 30 day period for a full refund.
How do I return a product if I don’t have the invoice or packing slip?
If you ordered your product directly from Effective Learning Systems, Inc. call us before you send us your return. We will be able to look up your order and give you an order number to send with your return. If you purchased your product in a retail bookstore all returns require an original receipt to receive a refund.
Where do I send my return?
Our address can be found by looking at the bottom of this page or by clicking the “Contact Us” tab at the top of this page.
